We are interested in hearing your ideas for features you would like to see added to the Helix product line. We will be reviewing all requests submitted via this form as we shape the next version of Helix.

Please do not send feature requests asking for an OS X or Windows version of Helix. We know already. Practically everything we do in the Helix source code is in preparation for those two eventualities. Helix includes fundamental source code elements that reach back to the earliest Mac OS routines, written in 1983. If we could snap our fingers and make all of that code work with OS X and Windows, we'd do it today. It just isn't that simple. Rest assured that we are working on it.

If you are hesitant to submit a request because you think somebody else may have already requested it, please send your request anyway. Each individual request counts as one 'vote' so if we get a lot of requests for one particular feature, we'll try all the harder to get that one worked in. (Please note that each request is tracked by the IP address it is sent from. Ballot box stuffers will be dealt with severely!)

If you are looking for help solving a problem, or are expecting a reply, this is not the place for you! This form is solely for requesting features for a future version of Helix. You will not receive a direct reply to requests submitted via this form. Rest assured: your input is vital, but we do not monitor these submissions daily, so messages sent here can not be handled in a timely manner.

In the two weeks this form was first available, approximates 30% of the requests that came in were for features that already exist in Helix, but the user didn't know about! Please don't hesitate to contact technical support and ask about your needs before submitting a request.

If you need immediate help, or you have a question that requires an answer, contact us directly.