Jun 10, 2009
Europa Pioneer Plan Cancellation

May 24, 2009
Helix Server Payment Plans

Jun 12, 2008
Purchase Orders
(Academic Sales Only)

Feb 15, 2008
Adding Nodes to Free Upgrades

May 17, 2007
USU Conversion Policy

Feb 9, 2007
Product Return Policy

Jan 1, 2007
USU Charges: Which Phone Number to Call

Sep 20, 2006
Our End User License Agreement (EULA)

Feb 3, 2006
Concerning The Helix List

Aug 29, 2005
"Investor Credits" and Converting USUs

Feb 14, 2005
MIA users record updating

Oct 27, 2004
User Support Policy: USU Pricing Update

Oct 29,2004
Server Upgrade Pricing

Oct 28, 2004
Helix Server 5.x Alert

Jun 10, 2002
General Upgrade Pricing

User Support: Which Phone Number to Call

QSA Toolworks provides a toll-free phone number for customer who wish to purchase Helix. Customers who wish to ask pre-sales questions or have customer service issues can also call this number.

Technical support is provided via a toll number (570-662-8883); tech support calls to the toll-free line typically go into a voice mail queue, not directly to a support desk. For the fastest possible technical support, be sure to call the toll number.

Technical support calls that are answered on the toll-free line are subject to extra USU charges.